Future of Work Glossary

TABLE OF CONTENT

Onboarding

Category
Employee journey
Also seen as:
induction, new hire orientation, welcome process

What is onboarding?

Onboarding is your first chance to prove to new hires they made the right choice. It's the strategic process that transforms nervous newcomers into confident contributors who actually want to stay and grow with your company.

Instead of drowning people in paperwork and generic presentations, modern onboarding creates a roadmap that gets employees from "Who do I ask for help?" to "I've got this" faster than traditional approaches ever could.

This is more than orientation—it's integration that works.

The onboarding revolution

Before Kaatch's approach, companies treated onboarding like a checkbox exercise. New hires got lost in bureaucracy, quit within 90 days, and managers scrambled to fill seats again.

Now? Smart businesses create onboarding experiences that build loyalty from day one. When you get this right, you don't just fill positions—you grow advocates who become your best referral sources.

Types of onboarding approaches

Traditional onboarding The old way: Stack employees with forms, generic company presentations, and hope they figure out the rest. Results? 20% of new hires quit within 45 days because they never felt connected to the mission or their role.

Strategic onboarding The new way: Create personalized journeys that connect individual goals with company success. This approach reduces early turnover by 25% and increases engagement scores significantly.

Remote onboarding Virtual integration that works harder because it has to. Remote onboarding requires intentional connection-building, clear digital processes, and regular check-ins that make distance irrelevant.

Role-specific onboarding Tailored experiences that recognize a sales hire needs different preparation than a developer. Smart companies customize the journey while maintaining consistent culture messaging.

Why onboarding matters for your business

Immediate impact on retention Companies with strong onboarding improve retention by 82%. When people understand their role, connect with teammates, and see growth paths from day one, they commit for the long term.

Faster time to productivity Well-onboarded employees reach full productivity 2.5x faster than those who experience scattered, unstructured starts. This means faster ROI on every hire.

Cultural integration that sticks Onboarding is where company values move from wall posters to daily behavior. Employees who experience intentional culture integration become culture carriers who strengthen your entire team.

Building onboarding that works

Pre-boarding preparation Start building excitement before day one. Send welcome packages, provide system access, and connect new hires with their future teammates. This shows you're organized and invested in their success.

First-week foundations Focus on relationship building, not information dumping. Schedule coffee chats with team members, assign clear initial projects, and ensure someone checks in daily.

30-60-90 day milestones Create specific goals and check-in points that help new hires track their progress and managers spot potential issues early.

Example: Instead of a generic first day, your new marketing manager receives a welcome package with company swag, has lunch scheduled with three team members, gets assigned a meaningful first project, and knows exactly what success looks like in their first 90 days.